Shipping policy

UK Delivery

Using our Standard UK Delivery, your order should be with you in three (3) to five (5) working days (excludes Weekends and Public/Bank Holidays).

UK Delivery Included only covers the UK mainland and does not cover Offshore territories and Highlands.

Tracking

You can track the progress of your order using a unique tracking reference number. You can find the unique tracking reference number on the email you will have received from us. You will also find the link to the appropriate section of the courier's website.

Couriers will require a signature to ensure safe receipt of your goods. If you are not available to collect and sign on the courier’s first visit they may leave it with a neighbour. A calling card will be posted through your door to let you know this has been done. Our couriers will deliver until 9pm in most areas!

The couriers will attempt re-delivery up to a maximum of three (3) times and if delivery is not successful after the third attempt they will return the goods to us and we will issue a refund less shipping cost's. We reserve the right to re-charge the delivery cost for re-delivery.

Customs and Import Charges

If you order goods from our site for delivery outside the UK, they may be subject to import duties and taxes which will be levied when the order reaches the delivery address. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. For further information please contact your local customs office before placing your order.